RAHAYU, F.; MURTANTO, M.; EKASARI, A. Student Perceptions on Service Quality of Higher Education: An Empirical Study. The International Journal of Accounting and Business Society, [S. l.], v. 15, n. 1, p. 95–106, 2013. Disponível em: https://ijabs.ub.ac.id/index.php/ijabs/article/view/119. Acesso em: 29 nov. 2023.